Tips on Finding the Best Data Recovery Company
by John Krane
May 12, 2005
When hard drives fail, it can be difficult to decide what to do. If you
want your data recovered, you need to find the best data recovery company
possible. Here are some things to consider when approaching data recovery
companies.
1. The best data recovery companies only use nondestructive methods, meaning
that they never risk causing damage to a hard drive. A common misconception
is that this restricts the recovery options for the engineers working on
the drive, but this is untrue. No data can be recovered via a dangerous
"destructive" method that a good data recovery company couldn't
recover with safer, alternative methods. ESS does not and has never used
any recovery technique that has a possibility of causing data loss.
2. Ask about service options. Trustworthy data recovery companies will
have several multiple service options to meet your needs. If you need your
data as quickly as possible, you'll want a different service than someone
who doesn't care about turnaround time, and vice versa. ESS offers several
pricing plans to accomodate all customers' budgets and time constraints.
3. Every good data recovery company has a clean room. This is necessary
to open your drive without damaging it, and invasive recovery can never
be attempted in anything other than a clean environment. The best data recovery
companies have certified class 100 clean rooms, and ESS has one at all locations.
It is easy to say you have a clean-room, but one way to be sure is to ask
to see a copy of the company's cleanroom certification, which should be
updated monthly.
4. How is data returned to you? Some companies use DVDs and CDs, which
can be complicated and frustrating when large amounts of data is returned.
The best data recovery companies offer data return on external hard drives,
which are worth the price to stop the headache--especially at ESS, where
data is returned on discounted external drives.
5. The best data recovery companies will not lie about success rates. Any
company telling you they have a rate of more than 80% is tricking you. Rates
vary depending upon medium, and how you measure success. ESS's recovery
success rate could be 78% to 98%, depending on the method used to figure
out this success rate. For instance, our success rate would be extremely
high if we excluded hard drive that arrived in our labs with absolutely
no chance of recovery because of fire damage, or scored platters, but would
advertising this rate be fair to you? It would be misleading, which is why
we do not advertise our success rate.
It is wise to call for price quotes and ask about methods and credentials
before trusting your data to a recovery service. Once you’ve made
an informed decision, you’ll know what to expect and how to proceed.
The best data recovery company will know what you need, how to help you,
and how to get your data back in your hands before you know it.
Click here to inquire about ESS’s credentials
and pricing structures
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